Management Team


Tim Lucas

President and CEO

Tim is responsible for the overall leadership and direction of Surgient, including all aspects of strategy and execution. Previously, Tim was Surgient's CFO and Vice President of Services. Tim brings to the Company more than 19 years of public and private company experience in various leadership roles. Prior to joining Surgient, Tim was the finance executive for a $200MM business unit of SAS Institute, the largest private software company in the world. Tim has also previously served as VP of Consulting and as Senior Director of Operations at Red Hat, where he founded the company's global professional services practice with a focus on meeting client needs. Prior to Red Hat, Tim was CFO at Akopia, an open source e-commerce software company, where he managed finance and operations from the start-up phase through a period of rapid growth, leading to its acquisition by Red Hat. Lucas also brings experience in leading a company through an initial public offering, as he successfully did as CFO for Petroglyph Energy. Tim has a bachelor of business administration, with distinction, from the University of Oklahoma. Tim is the father of four boys and a black belt in martial arts.


Dave Malcolm

Sr. Vice President and Chief Technology Officer

Dave is responsible for product management, software development, and datacenter operations for Surgient's products and hosted solutions. Prior to Surgient, Dave was the Vice President of Product Group at Motive where he built the software development organization from its early beginnings and was responsible for product marketing and development of the entire Motive product line that grew from $2 million to over $65 million in annual revenue during his tenure. Prior to Motive, Dave was the Vice President and General Manager of the Internet Business Unit at Tivoli Systems. While at Tivoli, Dave founded Tivoli's internet management business and launched its first generation of products. Dave held a number of management positions in the product group at Tivoli during his seven-year tenure in which Tivoli had a successful initial public offering, was acquired by IBM and grew from under $1 million to over $1 billion in annual revenue. Prior to Tivoli, Dave held management and software development positions at Locus Computing Corporation and Texas Instruments. Dave graduated from the University of Oklahoma with a bachelor's degree in computer science. Dave is the father of one grown son, is an avid sports fan, and enjoys running, weight lifting, and playing basketball.


Sameer Jagtap

Vice President, Product Strategy and Business Development

As VP, Product Strategy and Business Development Sameer is responsible for Surgient's OEM, SI and VAR relationships. Previous to this role, he was Director of Product Management at Surgient where he conceptualized and defined Surgient’s current product line and played a key role in shaping the product strategy for the company as its first employee. Prior to joining Surgient, Sameer was responsible for product management and software development at All.com as its founding team member, a joint venture between Dell and Motive Communications backed by $70M from Accel Partners and Austin Ventures. Previously, Sameer managed Dell's E-Support product development teams and played a pivotal role in launching Dell's “E-support-Direct from Dell” initiative that revolutionized the company’s support model. Earlier in his career, Sameer held various development roles in NCR Corporation’s mid-range computing and systems managements group. Sameer holds a Bachelor of Computer Engineering degree from the University of Poona, India where he graduated with distinction, and a Master of Computer Science degree from the University of South Carolina. Sameer believes that technology plays a key role in the evolution and betterment of the human society and is thrilled at being a part of the technology revolution that is happening. He has two sons, enjoys learning other cultures and staying fit.


Fred Pazos

Vice President, Worldwide Sales

Fred is responsible for Surgient's worldwide sales execution. Fred brings over 30 years of public and private software company sales experience to Surgient. Prior to joining Surgient, Fred was Vice President of Sales and Marketing for Exadel, where he developed and implemented a successful strategy to increase online sales resulting in 275 percent growth in a 12 month period. He joined Exadel from Everdream Corporation where he was Vice President of Sales and Services. At Everdream he grew the company's channel business from zero to 35 percent in the first 18 months. Prior to that, he was the Vice President of Sales at Intraware, a publicly-traded software company. At Intraware, Fred grew quarterly revenue from corporate sales by 10x in 12 months and was responsible for growing reseller revenues to nearly $100 million per year. He has also held senior sales and marketing roles at Wyse Technology, Hitachi America and IBM. Fred has a Bachelor of Arts in Political Science from the University of California, Davis. Fred is actively involved in coaching his son and daughter’s baseball and basketball teams and currently serves as head coach for a local high school basketball team.


Brian Wilson

Vice President, Services and Support

As VP Services and Support, Brian brings over 16 years of experience to Surgient and is responsible for customer success, from initial Services engagement and deployment, to ongoing Customer Support. Spanning both onsite client deployments and hosted engagements, his teams deliver service and support offerings for the full suite of Surgient products. Prior to Surgient, Brian built and managed the Services and Support organizations at WhisperWire, a venture backed telecommunications sales effectiveness start up, through its acquisition by Convergys Corporation (NYSE: CVG). Prior to WhisperWire, Brian worked in the defense industry delivering virtual reality and visual simulation trainers to the armed forces. Brian has a Bachelors of Science in Aerospace Engineering from the University of Texas and a Masters of Science in Industrial Engineering from the University of Alabama at Huntsville. Brian enjoys long distance running, sailing and restoring old cars.


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Craig Parks

Vice President, Marketing

Craig is responsible for product marketing, corporate communications and channel program strategies. He brings more than 25 years of marketing experience to Surgient, most recently having served as chief marketing officer of Biophysical Corporation, where he introduced the company‘s brand, drove its market visibility and expanded its channel strategy. Previously, he founded Socket Public Relations/Austin, a leading technology communications firm, where he led the overall operations of the firm and provided strategic counsel to technology clients in the enterprise software, hardware and Internet industries. After substantial growth, SocketPR was acquired by Hill & Knowlton (A WPP Company: NASDAQ:WPPGY), one of the top three global communications firms. Following the acquisition, Craig served as executive vice president and general manager for Hill & Knowlton’s tech practice under the brand Blanc & Otus/Austin. Previously, Craig held positions as vice president of corporate communications and investor relations for Boundless Technologies, and as manager of marketing communications for The Continuum Company. Craig enjoys keeping up with his 3 children, sports, and is active in Community Impact ministries in his church.


Board of Directors


David Campbell

VP, Principal Investments, Goldman Sachs

David Campbell has held a number of senior roles within the Goldman Sachs Technology Group for over ten years, and was elected Technology Fellow in 2002. In 2004 he joined Goldman's Principal Investment Area to invest in early stage technology companies. The technology venture investment group maintains close relationships with the firm's technology group, leveraging its insights and expertise as a key part of its strategy to invest in and build outstanding enterprise technology companies. David started his career working on a number of industry and military projects, focused on operating systems and real-time control systems. In 1990 he moved to Japan to work in the Fujitsu research and development labs as an engineer on the VP2000 Unix super computer project. In 1994 he joined Goldman Sachs in Japan, managing systems infrastructure across Asia for both trading and back office divisions. He then moved to New York as global systems architect and manager of global storage working on key projects, including: Goldman Sachs' mobile computing and "thin building" strategies; the XP and Linux platforms; and a complete storage infrastructure re-architecture based on tiered storage, SANs, NAS, new backup technologies, and CAS. David graduated from Queensland University in Australia with a BE in Electrical Engineering and a BA in Japanese.


Bruce MacNaughton

Partner, Crosslink Capital

Bruce MacNaughton joined Crosslink in 2001 and focuses on software and data center hardware venture investing activities and strategies. Prior to joining Crosslink, Bruce was CTO and VP Engineering at iCopyright. Before that, Bruce was general manager of Internet Operations at Microsoft, where his team developed, deployed and supported the architectures for such services as MSN, Passport/Hotmail, Microsoft Communities and MSN Messenger. From 1997 to 1998, Bruce was director of communications strategy at Microsoft, where he created the Microsoft Passport initiative. There, he focused on the company's community, chat, buddy list, and e-mail product strategies. Previously, Bruce spent 20 years at CompuServe, most recently as Vice President and Chief Architect. Bruce serves on the boards of AmberPoint, Cendura and Strix Systems. Bruce holds a BFA from Southern Methodist University.


Gail Hamilton

Former Executive VP, Symantec

Gail Hamilton most recently led a team of over 2,000 employees worldwide at Symantec and had P&L responsibility for the global services and support business. Previously Gail led all of Symantec’s consumer and enterprise product development and support. During her five years at Symantec, Gail helped steer the company through an aggressive acquisition strategy. In 2003, Information Security Magazine recognized Gail as one of the "20 Women Luminaries" shaping the security industry. Gail has over 20 years of experience growing leading technology and services businesses in the enterprise market. She has extensive management experience at Compaq and HP, as well as Microtec Research. She is a member of the board of directors of Ixia (a provider of IP network testing solutions) and Washington Group International (an engineering and construction services company). Gail also serves as a board member of the Institute of Space and Science of the University of Colorado at Colorado Springs. Gail received both a BSEE from the University of Colorado and an MSEE from Stanford University.


Raj Gollamudi

Co-founder, BlueStream Ventures

Raj Gollamudi is a co-founder of BlueStream Ventures and has worked in or with venture-backed technology startups for the past fourteen years. Prior to founding BlueStream, Raj was a research analyst at Thomas Weisel Partners where he led the firm’s efforts in internet infrastructure software. Raj also spent more than six years in software research and development positions, including five years at Sun Microsystems. Raj holds an MBA from the Wharton School, at the University of Pennsylvania, as well as an MS from Clemson University and a BE from the Birla Institute of Technology and Science.


Tim Lucas

President and CEO, Surgient

Tim is responsible for the overall leadership and direction of Surgient, including all aspects of strategy and execution. Previously, Tim was Surgient's CFO and Vice President of Services. Tim brings to the Company more than 19 years of public and private company experience in various leadership roles. Prior to joining Surgient, Tim was the finance executive for a $200MM business unit of SAS Institute, the largest private software company in the world. Tim has also previously served as VP of Consulting and as Senior Director of Operations at Red Hat, where he founded the company's global professional services practice with a focus on meeting client needs. Prior to Red Hat, Tim was CFO at Akopia, an open source e-commerce software company, where he managed finance and operations from the start-up phase through a period of rapid growth, leading to its acquisition by Red Hat. Lucas also brings experience in leading a company through an initial public offering, as he successfully did as CFO for Petroglyph Energy. Tim has a bachelor of business administration, with distinction, from the University of Oklahoma.