Sisters of Mercy Health System Selects Surgient Virtual Labs Solution to Accelerate ERP Deployment

Surgient Virtual QA/Test Lab Management System to Reduce Application Deployment Costs and Cut Testing Time by More Than 900 Percent

AUSTIN, Texas – March 26, 2007 – Surgient, the leader in Virtual Lab Management applications for software testing, training and evaluation, announced today that Sisters of Mercy Heath System (Mercy) has selected Surgient Virtual QA/Test Lab Management Systems (VQMS) to accelerate the deployment of its Enterprise Resource Planning (ERP) system. With Surgient VQMS, Mercy will cut estimated testing times for their ERP rollout from six years to six months, drastically reducing quality assurance testing costs while ensuring the stability of the new system.

Sisters of Mercy Health System is the ninth largest Catholic health system in the United States. In 2006, Mercy began implementing an ERP system to streamline finance, human resources and supply chain operations. As part of the implementation of this multi-million dollar system, the healthcare provider needed to perform compatibility testing on the 15,000 dependent client systems and application configurations used throughout the enterprise. To achieve full test coverage for each of these systems would have required six years of total testing time using the existing test lab – a delay that would leave Mercy unable to meet critical ERP rollout deadlines.

"To provide the best possible support to Mercy, we need to have information and technology systems that are stable, standardized and easy to access through a system like our ERP implementation," said Chris Marr, Lead Systems Engineer at Sisters of Mercy Health System. "With Surgient VQMS, we will be able to test and rollout our ERP application quickly, not only improving the quality of our deployment, but drastically cutting the cost of implementation. Surgient’s virtual lab solution is helping us provide the assurance of an ERP system that offers performance and reliability, enabling us to quickly realize those benefits across the entire organization, passing that level of care directly on to our customers."

Mercy considered several approaches and determined the ideal solution was the Surgient VQMS test lab management application integrated with HP’s Mercury QuickTest Professional™ test automation application. The evaluation and implementation of the combined solution was completed in less than 90 days. Once implemented, the automated solution quickly began to assess and test the necessary components of their ERP system. Mercy Information Services Division staff has determined that all 15,000 components can be tested within a six month period. Surgient VQMS has significantly increased the productivity of the testing team and greatly reduced the time and resources required to fully test these critical components.

"Ensuring high-quality, rapid and seamless deployments of strategic applications is critical to enterprise organizations such as Sisters of Mercy Health System," said Bill Daniel, CEO and president of Surgient. "We are pleased that our VQMS solution is helping Mercy realize faster time-to-success with one of their most critical enterprise applications."

About Surgient Virtual QA/Test Lab Management System

Surgient® Virtual QA/Test Lab Management System (VQMS) accelerates test cycles and application delivery by consolidating pre-production infrastructure and automating the setup and teardown of complex test environments on-demand. VQMS eliminates two pervasive testing barriers: inadequate test infrastructure and the excessive time required to manually provision test configurations. With VQMS, development and test personnel worldwide reliably request and securely access test configurations 24x7 to execute manual and automated testing processes. VQMS integrates with leading test management tools, such as HP Quality Center, and received InfoWorld’s 2007 Technology of the Year Award for Best Virtual Lab Automation Solution.

About Sisters of Mercy Health Systems

The Sisters of Mercy Health System (Mercy) operates hospitals, physician practices, outpatient clinics, health plans and related health and human services in a seven-state area including Arkansas, Kansas, Louisiana, Mississippi, Missouri, Oklahoma and Texas. Its members include 18 acute care hospitals providing more than 4,000 licensed beds, a heart hospital, a managed care subsidiary (Mercy Health Plans), physician practices, outpatient care facilities, home health programs, skilled nursing services and long-term care facilities. Services are provided by approximately 29,500 co-workers and 4,000 medical staff members who are employed or practice at Mercy facilities. Mercy is the 9th largest Catholic health care system in the U.S. based on net patient service revenue and is sponsored by the Sisters of Mercy–St. Louis Regional Community. For more information on Sisters of Mercy Health Systems, visit

About Surgient

Surgient puts virtualization technology to work for the world's largest companies. The first company to provide on-demand applications that automate the deployment, configuration and teardown of complex enterprise software environments or "virtual labs," Surgient's award-winning virtual lab management solutions enable end users to rapidly provision computing resources for business-critical initiatives such as software QA/test, training, sales and marketing. With over 500,000 virtual labs delivered to date, Surgient enables companies such as Business Objects, BMC, CA, EMC, Dell, HP, Lockheed Martin, Microsoft and Target Corporation to dramatically accelerate the software delivery lifecycle, reduce operating costs, increase productivity and enable IT to better align with business priorities. Surgient partners with leading technology companies including EMC/VMware, Microsoft, HP, PlateSpin, Saba/Centra, ViewCentral and WebEx Communications. Surgient is a private, venture-backed company based in Austin, Texas. For more information, visit

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Keith Giannini,
Schwartz Communications