Self-Service Training, Across the Enterprise

Knowledge retention rates are at their highest (better than 75%) when students can practice what they’ve learned. But demand for classroom training continues to fall while costs, particularly capital and operating expenses associated with providing training labs, have skyrocketed. Online learning offers tremendous reach and lower delivery costs, but how do you provide a fully immersive hands-on experience online?

The Surgient Virtual Automation Platform™ enables enterprise organizations to deliver self-service computing resources to business users, including training professionals, on a scheduled or on-demand basis. Surgient’s Training Solution is an enterprise application that automates the setup, provisioning, and teardown of live software environments to deliver them in a true self-service manner, focused on the business user. The Surgient Platform has been utilized across all training and education initiatives, to deliver self-service, hands-on learning in conjunction with any instructor-led or self-paced course regardless of application complexity, number of students, or delivery method (classroom or online).

What it Does

Training organizations and the employees, customers, and partners they serve are rapidly adopting e-Learning for the tremendous cost savings, flexibility, and reach that it provides. Leveraging proven virtualization technology from VMware and Microsoft, the Surgient Virtual Automation Platform, with the Training Solution will help you:

Core Capability What it Does What Does it Mean to You
Centralized Training Lab Management Enables administrators to centrally manage complex software environments, and to administer infrastructure resources and the policies by which they’re dynamically allocated Flexible and highly efficient approach for managing hands-on labs (shared across instructor-led and self-paced courses) saves you time and money
Automated Lab Deployment Allows instructors and students to safely reserve lab capacity without conflicts, and deploys multiple labs on a scheduled or on-demand basis with no manual intervention Superior resource utilization means hands-on training is reliably and cost-effectively delivered regardless of software complexity, the number of students, or the delivery method
Hands-On Access and Interaction Allows instructors and students to securely access their labs using a browser (no download); can save and restore lab sessions without tying up resources Compelling and personalized experience empowers students to effectively train on the actual software (not a simulation) from any computer in any location
Measurement and Reporting Allows organizations to accurately gather valuable course and lab data from instructors and students Measure and track student experience and resource utilization patterns to increase training effectiveness
Enterprise Readiness Standards-base architecture enables the Training Solution to complement and work with today’s Learning Management Systems (LMS) and Live Virtual Classroom (LVC) solutions Best-of-breed approach leverages and preserves your investment in existing personnel, systems, and processes

How it Works

With Surgient, IT and lab administrators consolidate, pool, and centrally manage training infrastructure and course information that are shared across multiple courses, according to policies and SLAs. Leveraging proven virtualization technology, Surgient delivers as much as two to five times more training capacity with your existing hardware resources, resulting in unmatched utilization. Instructors and students worldwide can reliably request and securely access training labs, which are automatically provisioned (24x7) – all from a self-service portal and without burdening IT or lab admins. Upon completion of the course, Surgient automatically tears down the configuration, making the resources immediately available for other business needs.